Sensory friendly

This year we have engaged Amaze, the peak body for autistic people and their supporters in Victoria, to undertake an environmental audit of The Big Design Market Melbourne. We'll be working with Amaze to identify ways we can improve the visitor experience for autistic people and individuals with sensory sensitivities.

In the meantime, we have created an information pack which includes the best times to visit The Big Design Market and information about our designated Quiet Zone.

For general information about The Big Design Market and what to expect, please visit About Us.

When to visit

To enjoy the market in a quieter and more relaxed setting we recommend attending on Friday between 12noon and 5pm or on Saturday between 2pm and 7pm. Sunday tends to be the busiest day of the event.

Quiet Zone

We have created a designated area at The Big Design Market where visitors can take a break from the crowds. The Quiet Zone is specifically for people who require time out in a low-sensory setting without having to leave the event. Located near the Nicholson St entrance to the event and partitioned off from the main thoroughfares, the area is equipped with a small table, chairs and a play tent.

Kids Area

There is a dedicated area for kids activities at the back of the event (Rathdowne St end of the building) where children and their families can participate in calming activities including origami, craft and colouring-in. Tables and chairs are provided for children, and staff are available to assist with the activities. Coffee and snacks are available next to the Kids Area.

Other low traffic areas

Located off to the side of the main seating area, behind the 400 Gradi pizza stall, we have created an area for visitors to sit away from the main thoroughfare and busy eating areas. This area is lit with house lights only so will be slightly darker than the rest of the event. Small stools are provided and visitors are also welcome to sit on the floor picnic-style. Please pick up a visitor map at the info desk when you arrive.

Buying tickets

Tickets are not available for purchase prior to the event – please pay at the door. You can pay by card (we use Square card readers and receipts are available upon request) or you can use cash. There are several ticket points so queuing will be minimal. We recommend entering the venue via the doors opposite the Melbourne Museum as it tends to be less busy than the Nicholson St entrance.

Avoiding queues

There may be a queue when the doors open at 10am but it usually moves quickly and you'll be through the doors within a few minutes. If you're arriving early to buy a showbag, there will be a separate queue with a waiting time of around 10 minutes when doors open. 

Map

Please download our Quiet Zone map (PDF) showing the location of the Quiet Zone and other key areas in the venue, or pick up a copy at the information desk when you arrive.

Feedback

We'd love to hear your feedback on how we can improve your experience at The Big Design Market. Please email us on enquiries@thebigdesignmarket.com

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