Chill-out zone

In 2019 we engaged Amaze, the peak body for autistic people and their supporters in Victoria, to undertake an environmental audit of The Big Design Market Melbourne. We  worked with Amaze to identify ways to improve the visitor experience for individuals with sensory sensitivities. You can find information below about our designated Chill-out Zone along with the best times to visit The Big Design Market.

For general information about The Big Design Market and what to expect, please visit About Us.

When to visit

To enjoy the market in a quieter and more relaxed setting we recommend attending on Friday between 12noon and 5pm or on Saturday between 2pm and 7pm. Sunday tends to be the busiest day of the event.

Chill-out Zone

We have created a designated area at The Big Design Market where visitors can take a break from the crowds. The Chill-out Zone is specifically for people who require time out in a low-sensory setting without having to leave the event. Partitioned off from the main thoroughfares, the area is equipped with a small table, chairs and a play tent.

Kids Area

There is a dedicated area for kids activities at the back of the event where children and their families can participate in calming activities including origami, craft and colouring-in. Tables and chairs are provided for children, and staff are available to assist with the activities. Coffee and snacks are available next to the Kids Area.

Other low traffic areas

Located off to the side of the main seating area, we have created an area for visitors to sit away from the main thoroughfare and busy eating areas. This area is lit with house lights only so will be slightly darker than the rest of the event. Small stools are provided and visitors are also welcome to sit on the floor picnic-style. Please pick up a visitor map at the info desk when you arrive.

Buying tickets

Tickets are available for purchase prior to the event. You can also pay by card or cash at the venue. There are several ticket points so queuing will be minimal. Please be advised that the Nicholson St entrance to the venue tends to be the busiest, so we recommend using the entry and exit opposite Melbourne Museum.

Avoiding queues

There may be a queue when the doors open at 10am but it usually moves quickly and you'll be through the doors within a few minutes. If you're arriving early to buy a showbag, there will be a separate queue with a waiting time of around 10 minutes when doors open. 

Map

We will soon upload our visitor map (PDF) showing the location of the Chill-out Zone and other key areas in the venue, or pick up a copy at the information desk when you arrive.

Feedback

We'd love to hear your feedback on how we can improve your experience at The Big Design Market. Please email us on enquiries@thebigdesignmarket.com

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